Technology should make your life easier, not stressful.
You do not need to be a computer expert or stress over confusing error messages. Our friendly, patient technicians resolve computer issues, clear out scary pop-ups, and get your printer running — right over the phone while you relax in your favorite chair.
Live Patient Support Desk
Technician Available Now • Austin, TX- Speed up sluggish computers by clearing out hidden background junk ($79 flat rate).
- Safely remove fake virus alerts and loud browser hijackers ($99 flat rate).
- Install quiet antivirus protection (Our own PrivacyPlus Shield or name brands).
- Printer & email troubleshooting so your recipes and photos print without fuss.
What Seems to Be the Trouble?
You don't need technical jargon to explain what's wrong. Click the situation that best matches what you are seeing on your screen:
Loud Pop-Up Alert or "Virus Detected" Screen
Your screen froze or blared an alarm warning that your computer is locked. Take a deep breath — this is almost always a harmless browser trick designed to frighten you. Please do not call the number on the pop-up.
Computer Runs Painfully Slow or Freezes
Turning on your machine takes several minutes, or clicking on your internet browser makes the mouse pointer spin endlessly. Hidden background clutter has piled up over the years.
Printer Says "Offline" or Won't Connect
You need to print a boarding pass, recipe, or medical document, but the printer refuses to cooperate. We reconnect wireless printers and clear stuck print jobs without headaches.
Antivirus Subscription Expired or Renewing at $150+
Big brand companies often double their renewal prices. We supply genuine, affordable retail licenses for Norton and McAfee, or our own whisper-quiet PrivacyPlus Shield with setup included.
You Are Not Alone If Technology Feels Overwhelming
Every week, modern software updates change where buttons are, websites blast confusing alerts, and scammers invent new tricks to confuse honest folks. You do not have to battle these headaches by yourself.
Scary Pop-Ups & Warnings
Ever had a loud alarm suddenly lock your browser screen claiming your PC has 27 viruses? Most of these are fake web tricks designed to frighten you. We quietly remove the culprit so you can browse in peace.
Computer Running Painfully Slow
If your computer takes several minutes to turn on, or your mouse freezes when opening a webpage, hidden programs are eating up your memory. We clean up the excess and make things run smoothly again.
Printers That Refuse to Connect
Printers are notorious for stopping right when you need to print a boarding pass or tax document. Our technicians fix wireless connections, driver errors, and print queues without any hassle.
Our Core Services & Clear Pricing
We never surprise you with unexpected fees. Every service is priced simply and transparently, and we always explain the cost before doing any work.
Complete PC Speed Tune-Up
Ideal if your computer feels slow, freezes when typing, or takes forever to start up in the morning.
- Clean hidden temporary files
- Disable slow startup clutter
- Check hard drive health
Pop-Up & Malware Removal
A deep, careful cleanup when browser hijackers, fake alert windows, or malicious extensions take over your computer.
- Eradicate browser hijacking
- Remove tracking spyware
- Restore your original homepage
Antivirus Protection & Setup
Keep your banking and personal memories safe. Choose our own PrivacyPlus Shield or a licensed major brand.
- PrivacyPlus Shield (Lightweight)
- Authorized reseller of Norton, McAfee
- Full patient setup & activation
Our Proprietary Software & Genuine Brand Licenses
We are proud to develop our own streamlined software, and we also hold authorized reseller rights for popular industry brands. Here is how they compare so you can choose what works best for you.
| Software Solution | Provider Status | Best Suited For | Customer Experience |
|---|---|---|---|
| PrivacyPlus Shield Our Proprietary Software | Developed in-house by PrivacyPlus Tech | Seniors & users wanting simple, quiet protection without complex settings. | Zero annoying ads, very gentle on older computers, quiet background scans. |
| Norton AntiVirus / 360 Authorized Reseller License | Independent Reseller (Not affiliated/endorsed by Gen Digital Inc.) | Users who already have an account or prefer household brand-name security. | Full multi-device security suite. We help you install and activate the authentic key. |
| McAfee Total Protection Authorized Reseller License | Independent Reseller (Not affiliated/endorsed by McAfee, LLC) | Families looking for identity theft alerts and web protection. | Genuine license codes provided with friendly guidance to eliminate expired warnings. |
| Bitdefender & Malwarebytes Authorized Reseller License | Independent Reseller (Not affiliated/endorsed by Bitdefender / Malwarebytes Inc.) | Users needing aggressive anti-ransomware and deep scan cleanup. | High-detection capability configured by our technician so it won't slow your PC. |
*Legal Note: All product names, logos, and brands are property of their respective owners. PrivacyPlus Tech is an independent tech support organization and authorized reseller.
How Easy It Is to Get Help Today
No unplugging heavy cables. No dragging your computer to an intimidating repair shop. Everything happens safely right from your desk.
Give Us a Call
Dial our toll-free phone number (866) 674-9974. A patient, friendly human being will answer. Tell us what problem you are having in your own words.
Connect Securely
With your permission, we guide you to click a button on our website that allows us to see your screen. You watch every move we make with your own eyes.
Problem Solved!
We fix the issue, test everything with you, and answer any questions you have. When we hang up, our connection disconnects completely and permanently.
What Everyday Americans Say About Us
Hear from people just like you who were stressed by computer trouble and found friendly relief.
"I had a loud red box taking over my computer telling me my bank account was locked. I was terrified. The gentleman at PrivacyPlus stayed on the phone with me, walked me through it, and had it removed in 20 minutes. He never talked down to me once."
"My desktop was so slow that turning it on was an ordeal. They cleaned out all the background junk and installed their PrivacyPlus Shield. Now it opens up instantly like when I first bought it. Well worth the $79 flat price."
"I wanted Norton for my laptop but didn't know which version wasn't a ripoff. PrivacyPlus sold me the genuine license at a discount and actually set it up for me on the phone. Very courteous and polite people."
Frequently Asked Questions
Have questions before reaching out? Here are the straight, honest answers our customers ask most frequently.
No. PrivacyPlus Tech is an independent third-party service provider and software reseller. We are not directly affiliated with, sponsored by, or endorsed by Microsoft, Apple, Norton, or any other trademark owner. We develop our own security software called PrivacyPlus Shield and also sell genuine third-party antivirus licenses as an authorized reseller.
Yes, absolutely. Our technicians are specially hired and trained for their patience and warmth. We never rush you, we never use intimidating technical jargon, and we treat every caller with the same kindness and respect we would show our own parents or grandparents.
You never have to haul your computer to a shop or unplug complicated cords. While you speak with us on the phone, we guide you to open a secure, temporary connection software. You sit back with a cup of tea and watch our mouse move right on your monitor. When the work is done, we disconnect, and our access is permanently terminated until you invite us back.
We believe in 100% upfront pricing. Standard one-time computer tune-ups start at a flat rate of $79, and pop-up / malware removal is $99. You are told the exact price before we begin any work, and we never charge you for anything without your clear verbal or written approval.
PrivacyPlus Shield is our proprietary program designed for everyday computer owners who want quiet, no-fuss security that does not slow down their PC with hundreds of confusing settings. If you prefer recognized household names like Norton, McAfee, or Bitdefender, we provide authentic licensed keys and set them up properly so they do not nag you.
Request a Patient Callback
Prefer we call you at a convenient time? Fill out this simple form, and one of our friendly technicians will reach out.